Hyannis Main Street Waterfront District! 1-508-775-7000

Heritage House Hotel Reservations & Cancellation Policies

  • LobbyMA law requires that you must be over 21 years of age and must have a valid ID and credit card in your name.
  • All reservations are considered non-guaranteed until we receive the first night’s deposit. Your credit card will be charged the deposit amount within 24 hours of booking.
  • Please check to assure that your credit card has not expired.  All reservations made with an invalid credit card will be cancelled.
  • There will be a ten-dollar ($10) service charge for any and all cancellations.
  • Your entire (first night’s) deposit will be forfeited if you cancel within seven days of your arrival date.
  • When booking a package, we require a $50 non-refundable advance deposit.

Gift Certificate

  • All our gift certificates are valid for 7 years from the date that was issued, that’s including gift certificate donations.


Check In Time – 4 p.m | Check Out Time – 11 a.m.
Our front desk is available 24/7 to assist you.

For reservations, call us directly: 1-800-352-7189 or Book On-line Now